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Work From Home – Voice Process

Tech Mahindra – Work From Home Opportunity Across India

Tech Mahindra is currently hiring for the Customer Experience Domain and is offering a work-from-home position that can be availed from anywhere in India. We are looking for individuals to join our team for the Voice Process.

Job Description:

  • Position: Customer Experience Executive (Voice Process)
  • Job Location: Work From Home (PAN India)
  • Qualification: HSC/Graduate/Post Graduate
  • Required Skills: Proficient in spoken English and Hindi
  • Working Days: 6 Days with rotational shifts
  • Interview Mode: Virtual

Mandatory System Requirements:

  • Laptop/Desktop with I3 Processor
  • 8GB RAM and 64 BIT Operating System
  • Genuine Windows 10 or above
  • Genuine Anti-Virus Software
  • Noise Cancellation Headphones
  • Broadband connection
  • Power Backup

Immediate Joining:

If selected, you will be required to start immediately.

Responsibilities:

As a Customer Experience Executive, your key responsibilities will include:

  • Understanding and assessing customers’ needs to ensure satisfaction
  • Building and nurturing sustainable relationships with customers through open and interactive communication
  • Providing accurate, valid, and complete information to customers using the right methods and tools
  • Handling customer complaints and offering appropriate solutions and alternatives
  • Maintaining records of customer interactions, processing customer accounts, and filing necessary documents
  • Following communication procedures, guidelines, and policies to ensure efficient service delivery

Join Tech Mahindra and be a part of our dedicated team in delivering exceptional customer experiences.

To Apply or for more information, please contact:

Recruitment Team – Tech Mahindra LTD

Contact Persons:

  • Meenakshi: 9858180089
  • Tanya: 9754565022

Apply Online 

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