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Tech Mahindra is hiring for Semi Voice Process Role | Apply Now | Free Jobs Information

Tech Mahindra is hiring for Semi Voice Process Role

Job Title: Customer Support/Merchant Support Associate

Company: Tech Mahindra

Industry: Business Process Outsourcing (BPO)

Employment Type: Full-Time, Permanent

Education Qualification: Any Graduation

Work Location: Hi-tech City, Telangana (Office-based)

Work Schedule: 6 days a week with rotational week-offs

Shift Timing: Pure day shifts only (09:00 AM – 06:00 PM)

Salary: ₹240,000 – ₹350,000 per year

Contact: HR FINNY – 8019579443

Responsibilities:

  • Manage customer and merchant calls efficiently
  • Handle inquiries, surveys, and feedback from customers
  • Address customer service calls and resolve queries promptly
  • Provide assistance and solutions to customers via email and phone
  • Troubleshoot customer issues and offer timely resolutions

Eligibility Criteria:

  1. Excellent Communication Skills in English and Hindi (Hindi is mandatory)
  2. Freshers with good communication skills in English and Hindi are welcome to apply
  3. Experience in voice/semi-voice/tele-calling/customer service is a plus
  4. Willingness to work from the office
  5. Proficient typing skills (25-30 words per minute)
  6. Immediate joiners preferred
  7. One-way cab facility available based on shifts

Note: Please mention HR FINNY on your CV without fail.

Interview Venue: Tech Mahindra Info City, Gate No. 2, Survey No. 64, Unit No. 12, Plot No. 35 & 36, Hi-Tech City Layout, Jubilee Enclave, Madhapur, Telangana 500081.

To apply, please call or share your CV via WhatsApp at 8019579443.

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