Software jobs

Intouch CX Recruitment 2023 | Latest Work from Home Jobs Recruitment

Intouch CX Recruitment 2023 | Latest Work from Home Jobs Recruitment

Greetings from Intouch CX!

We are currently seeking immediate joiners for our International Chat Process for Customer Support. Candidates are welcome to attend a walk-in interview on May 13th and 14th, between 10:00 AM to 3:00 PM at Building No: 2A, 4th Floor Maximus Towers, Raheja Mindspace IT Park, Madhapur, Hyderabad, Telangana, India.

Responsibilities for this position include providing customer support through chat and responding to customer complaints in a professional manner, attempting to resolve them in accordance with established guidelines. Candidates with previous relevant experience and the ability to build rapport with customers, overcome objections, and ask for business are preferred.

Key skills for this role include an understanding of eCommerce websites, knowledge of mobile/computing products, effective written communication skills, comprehension skills, excellent typing speed (at least 30 wpm), excellent interpersonal and intrapersonal skills, and the ability to work well as part of a team.

Eligibility criteria for the position includes being an undergraduate or above (with no backlogs and not currently pursuing any regular studies), having a minimum understanding of customer service, and being willing to work night or late night shifts.

The work location is Hyderabad, and interested candidates are requested to mention “Naukri” on top of their resumes.

For further information or inquiries, please contact Brawny Karzee at 7671049503, Zeenath Sultana at 8142999842, Aseema Shadan at 7013439551, Anil Chitra at 7569854978, or Mohd Wahed at 8886650888.

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