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Immediate Hiring For International Process – 247.ai

Immediate Hiring For International Process – 247.ai

Job Opportunity: Customer Service Representative

Company Details:

Company: [24]7.ai Pvt Ltd

Location: Ground Floor, NSL SEZ, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039

Job Description:

Primary Responsibilities: The primary role of a Customer Service Representative is to address customer queries and concerns via phone, email, or other digital platforms and provide effective resolutions.

Key Requirements:

  1. Provide support and resolve issues through various communication channels.
  2. Excellent written and verbal communication skills.
  3. Strong analytical and troubleshooting skills.
  4. Delivering satisfactory services to customers.

Salary and Benefits:

  • Salary Structure: INR 12,000 to 28,000 (Take-home pay after deductions)
  • Free transportation (Home Pickup and Drop).
  • Transport allowance if cab is not utilized (only for male employees).
  • Medical insurance for self and dependents.

Job Details:

  1. Rotational US Shifts (including midnight shifts).
  2. 5 days working with 2 rotational week offs (No fixed off on Saturday and Sunday).
  3. Students pursuing studies through regular college are not eligible.
  4. Educational certificates are mandatory.
  5. Must be flexible to work from the office.

Qualifications and Experience:

  • Qualifications: PUC/Intermediate/10+3 (Diploma)/Graduation
  • Experience: 0-5 years
  • Age Criteria: 18 years to 40 years

Interview Process:

  1. Personal Interaction Round (PIR)
  2. Online Assessment
  3. Operations Interview

Note:

  • Candidates who have attended the interview within the last 30 days are not eligible to apply.
  • Hiring distance limit is 23 km.

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