Genpact Urgent Recruitment 2024 | Content Moderation | Jobs in Hyderabad | Walk-In interviews
Genpact Urgent Recruitment 2024 | Content Moderation | Jobs in Hyderabad | Walk-In interviews
Genpact Mega WALK-IN Drive for the Role of Process Associate, Content Moderation – English on 2nd April 2024
Date and Time
- Date: 2nd April 2024
- Time: 11am to 1pm
Venue
- Location: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049
- Location: Hyderabad
Shifts
- Flexible with any shift
Overview We’re seeking individuals with a strong work ethic, capable of thriving both independently and within a team-oriented environment. We value self-starters, intellectually curious minds, and creative individuals who excel in fast-paced, dynamic settings.
Responsibilities
- Provide resolution to maintain standards of quality.
- Review content and provide resolution based on prescribed guidelines.
- Recognize trends and patterns and raise issues timely.
- Provide insights to help improve the support to the users.
- Maintain a thorough understanding of process and policies.
- Provide excellent customer service to our customers.
- This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.
Qualifications We Seek in You
Minimum Qualifications
- Any Graduate (PG an added advantage)
- Freshers are eligible.
- Fluent in English Language
Preferred Qualifications
- Effective probing skills and analyzing / understanding skills.
- Problem-solving skills with a customer-centric approach.
- Must be able to work on a flexible schedule (including weekend shift work)
Note: Please Carry Below Documents
- 3 copies of updated resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
- Payslip (if applicable)
Role Details
- Role: Non Voice – Other
- Salary: 1.5-3 Lacs P.A.
- Industry: IT Services & Consulting
- Department: Customer Success, Service & Operations
- Role Category: Non Voice
- Employment Type: Full Time, Permanent