Cognizant Urgent Hiring 2024 | Walk-In interviews | Graduate Jobs | Jobs in Hyderabad | MNC Jobs
Cognizant Urgent Hiring 2024 | Walk-In interviews | Graduate Jobs | Jobs in Hyderabad | MNC Jobs
Cognizant Walk-in Drive For Semi Voice Process – Freshers and Experience
Job Description
If you are willing to apply, please mention Recruiter name as Bhavana on the resume.
Only Immediate to 15 day’s notice period candidates are eligible.
Role Overview
Role: You will need to extract relevant information on Activities, Events, and Topics related to Points of Interest / businesses, in-line with provided Training and Policy Guidelines and further manage the process metrics on a daily / weekly and monthly basis.
Key Responsibilities
- Thorough Research: Conduct thorough secondary research to comprehend various resources for information extraction related to activities and events of the given business.
- User Reviews Analysis: Read User reviews and extract the activities that can be performed for those Points of interest or Place topics.
- Media Analysis: Refer images and videos to extract activities related to that Place topic.
- Evaluation and Categorization: Evaluate activities and events, and categorize them into different buckets based on instructions.
- Identifying Relevant Aspects: Identify relevant / irrelevant aspects related to business category, reviews, queries, etc. used for comparing and rating a place.
- Timely Completion: Ensure that tasks allotted are completed within the defined SLA/TAT time.
- Independent Work: Should be able to work independently and understand his/her performance metrics for improvement opportunities.
Skills Required
- Communication: English communication skills and interpersonal skills.
- Logical Ability: Good English comprehension with Logical Ability, Data Interpretation.
- Reading and Comprehension: Person should be able to read and comprehend content given, and establish context with the given task.
- Research Skills: Ability to conduct thorough research using Google platform on a variety of pages related to the POIs being evaluated.
- General Awareness: Candidate should have awareness on consumer services such as food & beverages, restaurant, leisure activities, lifestyle and entertainment domains.
- Flexibility: Should be able to work in different shifts and locales depending on the business requirement.
- General Skills: Attention to detail and accuracy, proficient with computers and MS office / equivalent platforms.
Qualification & Work Experience
- Graduation Requirement: Graduate Level (Bachelors Degree) – Graduation is mandate.
- Experience: 1-2 years of experience (with preference to experience in fields related to research, creative writing, local reviewers, etc.)
- Documents: All education and experience documents are mandatory to apply for this role.
Additional Information
- Industry Type: BPO / Call Centre
- Department: Customer Success, Service & Operations
- Employment Type: Full Time, Permanent
- Role Category: Voice / Blended
- Education: UG: Any Graduate