Bigbasket is hiring for Customer Support Associate Jobs Apply online | free jobs information
Bigbasket is hiring for Customer Support Associate Jobs Apply online
Job Description: Customer Service Executive
Job Summary: We are currently seeking talented and dedicated Customer Service Executive professionals. As a Customer Service Executive, you will be responsible for effectively communicating with customers to address and resolve their issues. This position requires a strong command of English, Hindi, and Telugu languages. Initially, the role will be office-based for the first three months, followed by work-from-home arrangements. There may be occasional office attendance for six days every two months, as required.
Responsibilities:
- Interact with customers over calls to ensure prompt resolution of their issues
- Understand customer problems accurately and follow established procedures to resolve them
- Provide exceptional customer service and maintain high satisfaction levels
- Collaborate with a diverse customer base from different parts of India
- Uphold the company’s commitment to delivering excellent customer service
Desired Candidate Profile:
- Excellent communication skills in English, Hindi, and Telugu
- Ability to work well in a team
- Positive attitude and strong commitment to work
- Flexibility for rotational shifts between 6:00 AM to 11:45 PM (any 9 hours)
- Typing speed of minimum 20 to 25 words per minute
- Age limit: 32 years
Education:
- Minimum 10+2, Diploma, or Degree qualifications
- Freshers and candidates with BPO sector experience are welcome
Location: Kondapur, Hyderabad, Telangana
Walk-in Address: Big Basket IRCPL, 1st Floor of Big Basket Warehouse, Sai Prithvi Enclave, Masjid Banda, Towards Kala Jyothi Road, Beside Sarath City Mall, Hyderabad, Kondapur, Telangana – 500084 Landmark: Near Jain Heritage a Cambridge School (Botanical Garden Road)
Directions:
- From Hi-Tech City Metro Station, head towards Masjid Banda
- Take a left from Chatrapati Shivaji Circle onto Kalajyothi Road
- Locate Sai Prithvi Enclave and proceed to the 1st Floor of Big Basket Warehouse
To Apply: Please send your CV via WhatsApp to +91-9511921087 (Calls will not be answered)
Location Map: Google Maps Link
Benefits:
- Provident Fund (PF)
- Employee State Insurance Corporation (ESIC)
- Internet allowance