Accenture is hiring for Trust & Safety New Associate role Apply Online

Accenture is hiring for Trust & Safety New Associate role Apply Online

Job Title: Trust & Safety New Associate Qualifications: Any Graduation Experience Level: 0 to 1 years Language Requirement: Advanced English

What We’re Seeking

• Content Management Skills: Ability to manage content effectively with coping, resilience, and stress-management skills.
• Excellent Communication: Strong comprehension and communication skills in English.
• Objectivity: Capable of performing duties objectively, without personal biases, in alignment with client policies.
• Attention to Detail: Keen attention to detail to ensure accuracy.
• Analytical Skills: Comfortable analyzing information from various sources.
• Critical Thinking: Strong critical thinking and decision-making abilities.
• Internet Familiarity: Passion for the internet and internet culture.
• Cultural Awareness: Awareness of political and social situations relevant to supported markets.
• Team Player: Ability to work well in a team and independently.
• Flexibility: Willingness to work varying shifts and non-standard hours.
• Commitment: Dedicated to maintaining quality, efficiency, and effectiveness.
• Experience: Previous experience in business process outsourcing, customer service, or content moderation is advantageous.

Roles and Responsibilities

• Content Management: Organize, categorize, and publish content using specific tools and channels.
• Sensitive Content Review: Review and classify sensitive content, ensuring appropriate handling.
• Policy Adherence: Stay updated on client policies and guidelines.
• Issue Resolution: Investigate and resolve complex content issues within specified timelines.
• User Advocacy: Act as an advocate for the user community.
• Engagement in Sensitive Topics: Engage in conversations on socially sensitive topics to maintain community safety.
• Process Improvement: Participate in initiatives to enhance work quality and efficiency.
• Training and Development: Engage in continuous training programs and discussions for professional growth.

Qualifications: Any Graduation