Cactus Latest Recruitment| work from home| Apply Online
Cactus is hiring for the position of Associate Customer Service and they are looking for candidates who have completed their 12th grade or hold a graduate degree. Below, you’ll find the detailed eligibility criteria, as well as information on how to apply for this opportunity.
Position:
Associate Customer Service.
Location:
work from home.
Responsibilities:
- Understand and meet customer needs efficiently.
- Respond to support tickets with timely, valuable information.
- Ensure high customer satisfaction and meet SLAs.
- Anticipate and address customer needs.
- Resolve complaints and inquiries effectively.
- Advocate for customers internally, exceeding expectations.
- Handle all website and platform-related inquiries.
Required knowledge and skills:
- Strong written and verbal communication skills.
- Proficiency in English; knowledge of other languages is a plus.
- Service-oriented and customer-centric mindset with strong communication, persuasion, and interpersonal skills to achieve team and operational goals.
- Collaborative and adaptable, capable of working across teams and functions to resolve complex issues.
- Exceptional interpersonal and intercultural skills to work effectively with global teams.
Educational Qualifications:
Candidates should have at least completed their undergraduate degree.
Salary Details:
The average annual salary for a Customer Service Associate at Cactus is approximately 3.3 to 5.7 lakhs.
Age Limit:
To be eligible, candidates must be a minimum of 18 years old.
Selection Process:
The selection process primarily involves shortlisting candidates. Once a candidate is shortlisted, they will undergo an assessment test followed by a virtual interview.
How TO Apply:
To apply for these job opportunities, please click on the link below, ensure that all job details are correctly filled out in the application form, and then submit it.
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