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• Offer technical support and on-the-spot training to customers using the company’s product, responding to their questions and requests.
• Keep customers happy with the product by informing them about its features and potential upgrades.
• Assist in enhancing the product by collecting feedback, identifying recurring problems, and working with the product manager to resolve them.
• Strive to maintain top-notch service standards, exceeding expectations to ensure customer satisfaction and long-term loyalty.

Required knowledge and skills:

• Show enthusiasm for learning about the company’s products and what they can do.
• Handle a large number of customer queries effectively.
• Possess technical aptitude to grasp and explain complex ideas in simple terms.
• Demonstrate empathy towards customers and prioritize their needs.
• Knowledge of additional regional languages is a plus, especially if the company operates within the country.

Educational Qualifications:

Candidates should have at least completed their graduate degree.

Salary Details:

The typical annual salary for a Customer Success Executive at Groww is approximately 3.2 lakhs.

Age Limit:

To be eligible, candidates must be a minimum of 18 years old.

Selection Process:

The selection process primarily involves shortlisting candidates. If you’re shortlisted, you’ll then go through an assessment test and either a virtual or in-person interview. If you successfully pass these rounds, you’ll receive a job offer from the company sent to your registered email address.

How TO Apply:

To apply for these job opportunities, please click on the link below, ensure that all job details are correctly filled out in the application form, and then submit it.

Apply Online

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