Hdfc Bank recruitment for Customer Care Jobs | free Jobs Information

Hdfc Bank recruitment for Customer Care Jobs

Job Description: Customer Interaction & Query/Complaints Management at HDFC Bank Limited

HDFC Bank Limited is seeking enthusiastic individuals to join our team as Customer Interaction & Query/Complaints Management executives. As part of this role, you will be responsible for handling inbound calls from customers and providing them with detailed information about our wide range of products, including Credit Cards, Bank Accounts, Deposits, Loans, Depositories, Mutual Funds, Debit Cards, Prepaid & Forex Cards, and other Direct Banking-related queries.

Key Responsibilities:

• Responding to customer inquiries and addressing their product or process-related questions efficiently.
• Delivering excellent customer service by providing accurate and up-to-date information.
• Resolving customer complaints and ensuring complete customer satisfaction.
• Maintaining a high level of professionalism and empathy while dealing with customers.

Qualifications and Requirements:

• Successful completion of any Graduation program with relevant certificates (Consolidated Memo).
• Fluent communication skills in English, Hindi, and Telugu are mandatory.

Interview Details:

• Interview Timings: 09:30 AM to 5:30 PM (Any day)
• Dates: 24th July to 27th July
• Venue: HDFC Bank Ltd, Shapoorji Towers, 2nd Floor, D. No. 5-9-22/1, Hills Ford Rd, Opposite BSNL Office & Telangana Secretariat, Ambedkar Colony, Adarsh Nagar, Hyderabad, Telangana. Pin: 500063.
• Documents to Carry: 10th Class Memo, Highest Qualification Memo, PAN Card.

If you are looking for an exciting opportunity to grow in the banking industry and possess the required qualifications and language skills, we encourage you to attend the interview at the specified venue during the mentioned dates. For any further information or clarification, please feel free to contact Shashikanth at 7032222388.

Join HDFC Bank and become part of a dynamic team that values exceptional customer service and strives to make a positive impact on the banking experience for our customers.